We expect to restore access to Canvas at some point today and will send a communication as soon as it is available. Even if Canvas appears to come back online, students and employees should not attempt to log in until you receive a District message confirming it is safe to do so. Thank you all for your patience and understanding as we manage this incident.
Current status
While Canvas access is beginning to be restored at some institutions, SMCCCD is following the guidance of the California Community Colleges Chancellor’s Office and the CCC Security Center to temporarily restrict access to Canvas until further notice.
The State Chancellor’s Office has indicated it cannot provide assurances about the platform until it has received documented confirmation from Instructure that the cyber-threat has been resolved. SMCCCD will follow that guidance and communicate clearly before general access is restored later today.
What you should do
If you have attempted to sign into Canvas within the last 48 hours, please reset your password through OneLogin. Here is a link to how to reset/change your OneLogin password.
For students
Please watch for communication from the District through your school e-mail address (@my.smccd.edu) and text message.
For faculty and staff
Our intent is to maintain continuity of instruction and support services. The District CAT continues to actively monitor this incident and will provide updates as new information becomes available.
Future updates
Updates will be posted on alerts.smccd.edu and another districtwide update will be sent when access is restored.